glass, cold starter and the staff just unattentive even though they out numbered the tables. The ambiance is wondeful. Service mediocre, food really basic and tasteless, could cook better at home! If so how do i access it. were! Asked to see the desert menu for the kids and was told 3 times to have tirramsu. Julia and the staff were amazing especially as I missed counted how many people were coming and they swiftly sorted theextra place setting I needed. on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. It was so bad, so very, very bad.This stay, we checked TA and found this beauty just a 5 minute walk away. SAMBUCA Dine. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Won't be back. Just terrible. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. The food is exceptionally tasty. .oh how wrong wewere! Ice cream was barely half a scoop, I would be embarrassed serving it! SAMBUCA, Newcastle upon Tyne - 74-82 Great Lime Rd - Tripadvisor Decent food, food service and excellent value for money. It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats.More. This is the version of our website addressed to speakers of English in the United States. ThanksMore, Lovely friendly staff and the food was beautiful. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. My brother likes scallops so took the other half and he had to spit it out aswel. Metro Gateshead - Sambuca Restaurants i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. So from the back of the restaurant, you can check the desserts at the front. Asked to order twice. I had the Jambalya Risotto, which I have to say was below average. Some of the dishes on the menu include cheesy garlic bread, garlic mushrooms, fish cakes, pollo crme, and lasagna. Do you have any gluten free options please? Does Sambucas on the Quayside offer a gluten free menu? We would have been better off had it not. I ordered the penne marinara and can't stop thinking about it! Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. Sambuca Metro Centre | Get Best Deal | Takeaway order online It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. Find your local restaurant : Our restaurants Trinity Square, Gateshead View Metro Gateshead View Forest Hall View Cramlington View Newcastle Quayside Cassia Sambuca Hartlepool View Percy Main View Seaham Blyth Forest Hall View Heaton Park View The team worked really well together and made our evening great. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! Tripadvisor performs checks on reviews. Off I went AGAIN, and advised that we had not received cutlery. we ordered one cheesecake and 2 slices of cake. They were so warm and friendly they couldnt have done more,they even made a cake in advance for him on request and sang to him when it was brought out. We visited this restaurant Sunday evening. The food was delicious. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. Staff attentive with character. sorry none that I'm aware of but please, I'm no expert. Will definitely be back soon. Eventually the cutlery arrived. Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time
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