Or, you might use StubHub to try to score tickets to an otherwise sold-out event. I proceeded to delist the rest of the season off of the Stubhub platform and I now feel liberated but remain very angry about the last 9 months that I suffered with this horrible platform. That way there are no issues but additionally, so they can get paid. We can't ask them to send tickets earlier than the date in your order details. Copyright 2018 - 2023 The Ascent. I never received an email. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Great system right ?? How do I know I can trust these reviews about StubHub? I am in the same boat. Explain your case the best you can. Not getting your tickets until the day of the event has . In most cases, tickets arent issued until 24 hours before the event. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will enter your community username and new password and done! We keep track of all orders and guarantee delivery by the date in your account. 24/7 customer support: We value your privacy. As you might expect, StubHub charges a fee for its services. Apple Wallet Tickets Not Tranferrable????? Make sure to ask the customer service agent to send you an email confirming your refund approval. Review your order's ticket type and what its current status means (see below) 03-25-2022 10:53 AM. Best Mortgage Lenders for First-Time Homebuyers. If you don't have the tickets first thing the morning of the show (we have to give the seller until the end of the day that shows for your estimated delivery date), absolutely let me or any of our moderators know in a private messageso we can get right on to our options to help. Hell they got there money so send the tickets. Andy and Christy Carter paid $500 a ticket back in November on StubHub for tickets to Taylor Swift's Friday night show at Mercedes Benz Stadium. Yes Be sure to include your email address, zip/postal code, and order number as well. On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. still haven't received tickets : r/stubhub - Reddit We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets. 3/31/23 I called back again because 2 more set of the same tickets came in saying you have sold your tickets, I called again to ask why this is happening. If these are not available, you will likely get a full refund. Click here to read our full review for free and apply in just 2 minutes. After the switch, you will enter the email address you use to access the community in order to reset your password. So, option - wait to deliver at the last minute. As this date approaches, you don't need to contact us. If I had purchased the tickets for standing room only at event, it would have cost me &40.00 for two tickets - SubHub charged me $93.00 - I purchased seat tickets, not standing room only general admission. They are not a reputable company and will not help or rectify their mistakes. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. How long the refund will take to process. same here, what I have learned is that someone can advertise tickets to sell, without having them. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. Understanding your order's delivery status Print. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Listings are removed without notice and transactions get cancelled due to Stubhubs failure to repair their barcode integration with the MLB. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Has anyone experienced this? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to Request a Stubhub Refund [98% Success] - DoNotPay StubHub is an eBay company that began selling and reselling event tickets in 2000. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. No. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. In most cases, tickets aren't issued until 24 hours before the event. Seems like nothing but questions on this site with no answers. I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. It may be close to the event due to ticket delivery delays. Cookie Notice Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. Called them and they said oh well, no refund. StubHub only had an option to sell "barcode" tickets for this event--not "mobile" tickets. Today was the last straw. Rather, those fees can fluctuate based on factors such as ticket price and demand. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. but we will do all that we can to help you out. how do I sell tickets to an event not yet listed? Luckily, that was true and I was able to transfer my ticket to the buyer the night before. It should be when you pay for the tickets then the tickets should be sent . In fact, this card is so good that our experts even use it personally. This info is used to verify your account. Some teams, venues, or artists put delivery delays. It is not in a seller's best interest to cause issues for a buyer at the same time. We are changing the way you register and sign-in to the StubHub Community. by the end of the day on your order's expected arrival date. Re: Tickets wont arrive until concert date. I was also able to confirm that my sale had been moved from the Open category to the Completed category. i have enough stress in my life as is, just want to sort this out and be done with stubhub. Customer service all the way to your seat, 2000-2022 StubHub.
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