As we've gotten bigger, I've been careful to ensure that I have some folks that are experts that are looking for my opinion rather than dependent on my expertise. You came on board slightly less than $200 million in revenue. They've got odometers and WEX cards. Rentokil North America boss offloads 1.2m in shares Rentokil Initial plcs ISS Governance QualityScore as of April 1, 2023 is 1. My head of marketing lives in Nashville. Its so much about him. It's slightly frustrating for him to have 150 brands in North America., On the other side of that equation is do you care? John Myers is a Managing Director, North America of Rentokil Initial PLC. A marketplace is probably growing 4.5% to 5% every year. Its finding the best talent irrespective of where they are in the world. It's spinning in my head. If you have an $8 billion marketplace, maybe it's closer to $9 billion now depending on whose data you use and you're the third largest pest control company in North America and you have a 10% market share, is that a good place to be?, Patrick Baldwin: It's great. Twelve years later, he's adapted to a new way of thinking and doing things. They still work for us. I've been wanting to talk to you about X, Y, and Z. I could tell if you were having a good day or bad day and all those things that allow you to be better at your job. Not only do you folks publish a lot but you have a lot of presentations. One of the main issues I've had with ServiceMaster is that if I do a deal today, I don't know if I have a disagreement if those people are going to be around. Ehrlich was effectively Rentokil North America. Patrick Baldwin: Paul, have a great week. Some other acquirers are continuing to learn how to do that but that is an effective capability that Rentokil North America has built now. www.pctonline.com is using a security service for protection against online attacks. We're behind. The data is there. Would you want her to come work for us, our company? I said, No. He said, Why are you here?, Paul Giannamore: Its an interesting question., John Myers: Of course, I've been there for 16, 17 years. I came back from the UK as an ex-pat. I was surprised at the lack of DD that was conducted in pest control acquisitions. Age Vanessa Evans Daragh Fagan John Pettigrew Mr Fagan Ms Evans Angela Jackson Mr Wood Andrew Ransom Mr Ransom Richard Solomons Julie Southern Mr Myers 0 20 40 60 80 wallmine.com With that in mind, it didn't go as well as we should have., The good news is Chuck, Mike, Perry agreed with what we were doing. If they're getting it, then there's hope for the middle 70 that I can make sure they're getting it. John Myers, CEO of Rentokil North America - Pest Daily My gut tells me Rentokil is somewhat of a hybrid. That's why it gets harder for the 5-guy to go to 10, 10 to go to 15, and 20. Paul and Patrick answer six listener questions. For every nine technicians, there's an ops manager and there's four ops managers or service managers underneath a district or branch manager. No, not so much. I don't know how long ago this was but this is going back at least a couple of years. Would you agree with me that the big three are essentially behind a lot of the smaller players in mosquito control services, at least on the residential side in North America? There's no widget or commodity product to grab onto. They're growing at a high teen double-digit growth and you go, What am I going to get from doing that? As a result, sometimes I feel like I'm treading water in the deep end, Patrick, about this branding thing. I agree with you, 100%. Lamentamos pelo inconveniente. You already had some good prerequisites going to the UK. Its a little bit different and 100% commercial. We'll then come back in October and do these last two pieces and button it up in January.. He's like, Paul, I'm not going to stick around for more than three months. The next thing you know, he's trying to figure out how to move up in the organization. Granted, you buy businesses that do mosquitoes and I get all that. I take criticism pretty well. I've got this big dashboard here of metrics that go up and down the P&L. Of the 9,000, 3/4 are frontline colleagues doing work out there in a vehicle, answering a phone, or selling something. The way to solve that is through route density so you have less time in front of the windshield and more time in front of the customer.
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