Solution. This page provides an example Issue data (Jira format) payload sent by the Send web request action in Jira Cloud Automation. Who receives notifications for team-managed requests? It would be great if it's in a variable which I can then access. Learn more about transitioning an issue with automation. Learn more about using the Manual trigger to test rules, Once a rule is created with a Manual trigger, anyone with access will be able to trigger it by going to an issue and selecting Actions. Get started with Jira Service Management for admins. Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. Expand the More Options section below the "Choose field to set..". Learn how to use forms to gather more information from your customers and team. :). Manage and administer team-managed service projects. You can use conditions to refine the branches you are monitoring with this trigger. Join now to unlock these features and more. What is the ITIL problem management process? Thanks again for the great article@Cristianoand the helpful comments above@Ignacio PulgarI'll try to follow instructions more carefully next time!]. Click Validate and expand the Request > Payload area. See all smart values that take issue fields and convert them into JSON format. I guess I'm more used to procedural programming where you can call functions, passing some attributes and you get a response back with some data. The rule will run when an issue is created. The rule will run when the Assignee of an issue is changed. Learn more about approvals in Jira Service Management. Visit the marketplace to integrate your build tool with Jira Cloud. Webhook settings Accept the invitation to join your service project team, Learn the tools to work on customer requests, Dive into the issue view of a customer request, Talk to the customer or service project team members, Close a request when you finish helping a customer, Go to the issue view of a customer request, See how customers send requests to your service project, Give customers an email address to send requests to, Use your knowledge base to help customers self-service, Write knowledge base articles for your customers, Share articles with your customers from the issue view, Set up service project users to work on requests, Add people from Google, Slack, or Microsoft, Categorize customer requests into request types, Delete request types from your service project, Organize request types into portal groups, Customize the workflow statuses for a request type, Change the workflow and issue type of a request type, Hidden fields and unsupported fields in request types. It takes that issue key and finds the date value. How are request types used in my service project? Triggers will listen for events in Jira, such as when an issue is created or when a field value is changed. So what I'd like to be able to do is that once the 2nd automation has found the date, it passes it back to the 1st automation which can . How can I send form data? The rule will run when your service limit has or is about to breach. Smart values in Jira automation | Cloud automation Cloud | Atlassian The Version released trigger provides the option to match the version with a regular expression e.g. Triggers can be set to run on a schedule, and can be customized before being applied to a rule. Examples of using smart values with lists.
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